Saturday, December 5, 2009

Can anyone Help me with my resume?

Objective: To obtain a position with a growing company with the



opportunity to excel and gain more experience in the Customer



Service industry.



Work History:



(5/2007-11/2007)



Temp. Position-Title coordinator



7090 Samuel Morse Dr



Columbia, MD



Responsibilities include but are not limited to:



-Taking inbound calls and analyzing the needs of the customer as well as entering data received during the conversation.



-Maintaining client accounts.



-Contacting Abstractors to verify legal information



-maintain contact with outside vendors to be certain they are responding timely to the needs of the title company regarding a given file.



-Update clients on the status of existing products



(10/2006-03/2007)



Final Title Processor



Resource Real Estate Services



300 Redbrook Lane



Owing mills, MD



Responsibilities include but are not limited to:



- Audit files for compliance, review closing documents and prepare



final Owner鈥檚 Title Insurance Policies and Lender Title Insurance



Policies.



- Transmit all required documents to Lender/ Via email , fax or us mail



- Open files in Computer System/DMS



-Create and Mail client and customer letters



-Obtain lender, seller, buyer, borrower, agent, and other



transaction related information as required



-Collect and deposit all funds in accordance with the



settlement/HUD-1



-Comply with all requirements detailed in the loan closing



instructions and return lender(s) package



-Reviewing recorded mortgage and title binders to ensure recordings are accurate.



-Performs title, tax and parcel searches.



-Review all files to ensure compliance with all closing instructions



(2001-2006)



Campus Safety Officer



Maryland Institute College of Art



Baltimore, MD



Responsibilities include but are not limited to:



-Greeting customers



-Interacting with customers to provide information in response to



inquiries about the college or its services and to handle and



resolve complaints through a variety of means via by telephone; by



e-mail, fax, or regular mail correspondence; or in person.



-Keeping an accurate and daily log of crimes, incidents and reported



activities



-Transmitting messages by radio



-Acting as first responder to any emergency situation



-Protecting the persons and property of students, faculty, staff and



visitors



-Patrolling in electric vehicle and on foot on all campus streets,



byways and interior areas



-Monitoring fire alarms, theft alarms and closed circuit TV



surveillance systems



-Taking inventory of "lost and found" property



-keeping record using the alphabetical filing system



Education:



(1998-2000)



Southwestern Senior High School



Baltimore, MD



High School Diploma



(2001- 2003)



Family Bible Institute, College, Seminary, %26amp; School of Counseling



Baltimore, MD



Associate of Biblical Studies Degree



Certificate of Completion of Creation Therapy Counseling Program



Skills:



- Experience in reading title binders and reviewing recording



mortgages for final policy



-Strong verbal communication and listening skills



-Good interpersonal skills



-Able to work independently within specified time constraints.



-Basic to intermediate computer knowledge



-Possess a friendly and professional manner



- Ability to successfully resolve common client /customer problems



in a positive, calm, and professional manner.



Technical Skills



-Ability to use a variety of office machines.



-Proficient in Microsoft Word, Excel, and Outlook



-Ability to apply common sense / practical approaches to solving concrete problems



References: Available Upon Request



Can anyone Help me with my resume?performing arts



it looks really good. I have two suggestions:



1. remove the "objective" section. You never know what kind of job you are applying for. You can include that information in your cover letter.



Also, your objective includes "get more experience" which implies you need more experience. Employers want to hire people who ARE experienced; you are going to present yourself as having enough experience to get the job, no sense having them think you might not be up to task!



Second, remove all the "but not limited to" words in the duties section. It's unnecessary and unprofessional, like using "etc." in a report. Either put the other things in or not, but leave "not limited to" out.



Otherwise, like I said it looks very good.

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